9219 Viscount Row
Dallas, TX 75247

Monday – Friday
8 a.m. – 4:30 p.m. CST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We ship only via UPS and once your order has been packed and ready, we add the shipping cost to your invoice.

How long will delivery take?

Most in-stock orders can ship within one business day. But we also carry specialty parts that require lead time, and we will contact you with those details when necessary.

How secure is shopping in the Online Shop? Is my data protected?

Security is a huge concern of ours too!
Our shop utilizes bank-level encryption provided by a SSL certificate that encrypts all of the data from our website to your PC (even right now).

What exactly happens after ordering?

We will start processing your order immediately during business hours, and will contact you if necessary. When your order is ready to ship, we will email you tracking information.

Do I receive an invoice for my order?

Absolutely! Your Order is emailed to you as a PDF as soon as it is placed. Once we have shipped your order, a finalized invoice will also be emailed as a printable PDF.

Send us an email